{"id":5575,"date":"2025-11-19T20:41:49","date_gmt":"2025-11-19T20:41:49","guid":{"rendered":"https:\/\/hansaesthetics.eu\/privacy-policy\/"},"modified":"2026-04-03T16:44:53","modified_gmt":"2026-04-03T16:44:53","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/hansaesthetics.eu\/en\/privacy-policy\/","title":{"rendered":"PRIVACY POLICY"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5575\" class=\"elementor elementor-5575 elementor-4224\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3be7b601 e-flex e-con-boxed kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no e-root-container elementor-top-section e-con e-parent\" data-id=\"3be7b601\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c574213 elementor-widget elementor-widget-heading\" data-id=\"3c574213\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">PRIVACY POLICY<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13a9847a elementor-widget elementor-widget-text-editor\" data-id=\"13a9847a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The data controller for the personal data of the online store <strong data-start=\"285\" data-end=\"309\">Hansa Esthetics e-shop<\/strong> is <strong data-start=\"380\" data-end=\"400\">Hansa Medical O\u00dc<\/strong><\/p><p>VAT number <strong data-start=\"407\" data-end=\"422\">EE100668931<\/strong>,<br data-start=\"423\" data-end=\"426\">address: <strong data-start=\"435\" data-end=\"505\">Harju maakond, Tallinn, Mustam\u00e4e linnaosa, Kadaka tee 131\/5, 12915<\/strong>.<br>(hereinafter <em data-start=\"565\" data-end=\"575\">the Merchant<\/em>)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c78c58d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4c78c58d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5239c5eb elementor-widget elementor-widget-text-editor\" data-id=\"5239c5eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"661\" data-end=\"703\"><strong data-start=\"665\" data-end=\"703\">What personal data is processed<\/strong><\/h3><p data-start=\"705\" data-end=\"753\">Hansa Medical O\u00dc may process the following data:<\/p><ul data-start=\"755\" data-end=\"1066\"><li data-start=\"755\" data-end=\"799\"><p data-start=\"757\" data-end=\"799\">name and contact details (phone, email);<\/p><\/li><li data-start=\"800\" data-end=\"840\"><p data-start=\"802\" data-end=\"840\">billing and delivery address;<\/p><\/li><li data-start=\"841\" data-end=\"892\"><p data-start=\"843\" data-end=\"892\">bank account number (for processing refunds);<\/p><\/li><li data-start=\"893\" data-end=\"954\"><p data-start=\"895\" data-end=\"954\">purchase history (products purchased, prices, dates, quantities);<\/p><\/li><li data-start=\"955\" data-end=\"1000\"><p data-start=\"957\" data-end=\"1000\">customer support and feedback communication data;<\/p><\/li><li data-start=\"1001\" data-end=\"1066\"><p data-start=\"1003\" data-end=\"1066\">other information related to customer surveys, campaigns, and offers.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ed4b7a elementor-widget elementor-widget-text-editor\" data-id=\"6ed4b7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"1073\" data-end=\"1112\"><strong data-start=\"1077\" data-end=\"1112\">Purpose of processing personal data<\/strong><\/h3><p data-start=\"1114\" data-end=\"1316\">Personal data is processed to fulfill the sales contract concluded with the customer, to ensure customer service, and to fulfill legal obligations (e.g., accounting, resolution of consumer disputes).<\/p><p data-start=\"1318\" data-end=\"1338\">The data is used for:<\/p><ul data-start=\"1339\" data-end=\"1685\"><li data-start=\"1339\" data-end=\"1397\"><p data-start=\"1341\" data-end=\"1397\">order management and delivery of goods;<\/p><\/li><li data-start=\"1398\" data-end=\"1447\"><p data-start=\"1400\" data-end=\"1447\">refunding payments (e.g., in case of withdrawal);<\/p><\/li><li data-start=\"1448\" data-end=\"1538\"><p data-start=\"1450\" data-end=\"1538\">gaining insights into purchase history and preferences to improve the product range and service;<\/p><\/li><li data-start=\"1539\" data-end=\"1612\"><p data-start=\"1541\" data-end=\"1612\">improving the quality of customer communication and resolving issues;<\/p><\/li><li data-start=\"1613\" data-end=\"1685\"><p data-start=\"1615\" data-end=\"1685\">sending marketing and campaign offers (only with consent).<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6203a4e7 elementor-widget elementor-widget-text-editor\" data-id=\"6203a4e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"1692\" data-end=\"1746\"><strong data-start=\"1696\" data-end=\"1746\">Transfer of personal data to authorized processors<\/strong><\/h3><p data-start=\"1748\" data-end=\"1888\">Hansa Medical O\u00dc stores and processes customer data confidentially and transfers it to third parties only if it is:<\/p><ul data-start=\"1890\" data-end=\"2042\"><li data-start=\"1890\" data-end=\"1971\"><p data-start=\"1892\" data-end=\"1971\">necessary for providing the service (e.g., logistics, payment solutions, accounting);<\/p><\/li><li data-start=\"1972\" data-end=\"2004\"><p data-start=\"1974\" data-end=\"2004\">with the customer\u2019s prior consent;<\/p><\/li><li data-start=\"2005\" data-end=\"2042\"><p data-start=\"2007\" data-end=\"2042\">or due to a legal obligation.<\/p><\/li><\/ul><p data-start=\"2044\" data-end=\"2237\"><strong data-start=\"2044\" data-end=\"2064\">Payment solutions:<\/strong><br data-start=\"2064\" data-end=\"2067\">Online store payments are facilitated by <strong data-start=\"2090\" data-end=\"2123\">Maksekeskus AS (MakeCommerce)<\/strong>.<br data-start=\"2124\" data-end=\"2127\">Personal data necessary for processing payments (e.g., name, payment amount, and contact details) is transferred to Maksekeskus.<\/p><p data-start=\"2239\" data-end=\"2452\"><strong data-start=\"2239\" data-end=\"2262\">Logistics partners:<\/strong><br data-start=\"2262\" data-end=\"2265\">Necessary data (name, phone, address) is transferred to the respective service providers for the delivery of goods:<br data-start=\"2378\" data-end=\"2381\">Itella SmartPOST, Omniva, DPD, or another logistics partner chosen by the customer.<\/p><p data-start=\"2454\" data-end=\"2594\">All authorized processors are required to implement appropriate technical and organizational security measures to ensure the protection of personal data.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50658580 elementor-widget elementor-widget-text-editor\" data-id=\"50658580\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"2601\" data-end=\"2639\"><strong data-start=\"2605\" data-end=\"2639\">Data security and access<\/strong><\/h3><p data-start=\"2641\" data-end=\"2936\">The online store uses physical, technical, and organizational security measures to protect data from accidental or intentional destruction, modification, or unauthorized access.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b06fe56 elementor-widget elementor-widget-text-editor\" data-id=\"5b06fe56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"2862\" data-end=\"2909\"><strong data-start=\"2866\" data-end=\"2909\">Accessing and correcting personal data<\/strong><\/h3><p data-start=\"2911\" data-end=\"3157\">Customers can view and change the data stored in their online store account through account management.<br data-start=\"2997\" data-end=\"3000\">If a purchase was made as a guest (without an account), accessing and correcting data is possible by sending a corresponding request to the email address <strong data-start=\"3132\" data-end=\"3156\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3134\" data-end=\"3154\">info@hansaesthetics.eu<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bb1a8e elementor-widget elementor-widget-text-editor\" data-id=\"5bb1a8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"5050\" data-end=\"5097\"><strong data-start=\"5054\" data-end=\"5097\">Direct marketing and processing of personal data<\/strong><\/h3><p data-start=\"5099\" data-end=\"5313\">The online store uses the buyer\u2019s personal data to process the order and deliver the goods.<br data-start=\"5188\" data-end=\"5191\">Data is only transferred to partners responsible for payments and deliveries (Maksekeskus AS, Itella, Omniva, DPD, etc.).<\/p><p data-start=\"5315\" data-end=\"5559\">Newsletters and special offers are sent only if the buyer has given their consent.<br data-start=\"5405\" data-end=\"5408\">The buyer has the right to opt out of the newsletter at any time by following the instructions in the email or by sending a notice to <strong data-start=\"3132\" data-end=\"3156\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3134\" data-end=\"3154\">info@hansaesthetics.eu<\/a><\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17b737a1 elementor-widget elementor-widget-text-editor\" data-id=\"17b737a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"3164\" data-end=\"3195\"><strong data-start=\"3168\" data-end=\"3195\">Withdrawal of consent<\/strong><\/h3><p data-start=\"3197\" data-end=\"3388\">If the processing of personal data is based on the customer\u2019s consent (e.g., direct marketing), the customer has the right to withdraw that consent at any time by sending a written application to the address<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb71640 elementor-widget elementor-widget-text-editor\" data-id=\"fb71640\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"3395\" data-end=\"3422\"><strong data-start=\"3399\" data-end=\"3422\">Data retention<\/strong><\/h3><ul data-start=\"3424\" data-end=\"3755\"><li data-start=\"3424\" data-end=\"3548\"><p data-start=\"3426\" data-end=\"3548\">When a customer account is closed, the data is deleted unless its retention is required by law.<\/p><\/li><li data-start=\"3549\" data-end=\"3670\"><p data-start=\"3551\" data-end=\"3670\">Data related to payments and consumer disputes is retained until the claim is satisfied or for 3 years until the end of the limitation period.<\/p><\/li><li data-start=\"3671\" data-end=\"3755\"><p data-start=\"3673\" data-end=\"3755\">Accounting data is retained for 7 years in accordance with the Accounting Act.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cbc11d elementor-widget elementor-widget-text-editor\" data-id=\"3cbc11d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"3762\" data-end=\"3789\"><strong data-start=\"3766\" data-end=\"3789\">Deletion of data<\/strong><\/h3><p data-start=\"3791\" data-end=\"4024\">To delete personal data, a request must be submitted to <strong data-start=\"3132\" data-end=\"3156\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3134\" data-end=\"3154\">info@hansaesthetics.eu<\/a><\/strong>.<br data-start=\"3892\" data-end=\"3895\">Data will be deleted as soon as its retention is no longer required by law and is not related to ongoing disputes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9787c5 elementor-widget elementor-widget-text-editor\" data-id=\"c9787c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"4031\" data-end=\"4066\"><strong data-start=\"4035\" data-end=\"4066\">Direct marketing and newsletters<\/strong><\/h3><p data-start=\"4068\" data-end=\"4249\">The email address is used to send newsletters and offers only if the customer has given prior consent.<br data-start=\"4198\" data-end=\"4201\">The customer may opt out of marketing emails at any time by:<\/p><ul data-start=\"4251\" data-end=\"4394\"><li data-start=\"4251\" data-end=\"4340\"><p data-start=\"4253\" data-end=\"4340\">clicking the <em data-start=\"4282\" data-end=\"4297\">\u201cunsubscribe\u201d<\/em> or <em data-start=\"4302\" data-end=\"4325\">\u201cremove from list\u201d<\/em> link at the end of the email, or<\/p><\/li><li data-start=\"4341\" data-end=\"4394\"><p data-start=\"4343\" data-end=\"4394\">sending an email to <strong data-start=\"3132\" data-end=\"3156\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3134\" data-end=\"3154\">info@hansaesthetics.eu<\/a><\/strong>.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad4a385 elementor-widget elementor-widget-text-editor\" data-id=\"ad4a385\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"4401\" data-end=\"4451\"><strong data-start=\"4405\" data-end=\"4451\">Disputes related to the processing of personal data<\/strong><\/h3><p data-start=\"4453\" data-end=\"4575\">Questions and disputes related to the processing of personal data are primarily resolved through customer support:<br data-start=\"4548\" data-end=\"4551\"><strong data-start=\"3132\" data-end=\"3156\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3134\" data-end=\"3154\">info@hansaesthetics.eu<\/a><\/strong><\/p><p data-start=\"4577\" data-end=\"4686\">If the customer believes that their rights have been violated, they have the right to contact the <strong data-start=\"4644\" data-end=\"4679\">Estonian Data Protection Inspectorate<\/strong>:<\/p><p data-start=\"4688\" data-end=\"4785\">Estonian Data Protection Inspectorate<br data-start=\"4718\" data-end=\"4721\">Email: <strong data-start=\"4729\" data-end=\"4744\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4731\" data-end=\"4742\">info@aki.ee<\/a><\/strong><br data-start=\"4744\" data-end=\"4747\">Web: <a class=\"decorated-link\" href=\"https:\/\/www.aki.ee\" target=\"_new\" rel=\"noopener\" data-start=\"4753\" data-end=\"4785\">www.aki.ee<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PRIVACY POLICY The data controller for the personal data of the online store Hansa Esthetics e-shop is Hansa Medical O\u00dc VAT number EE100668931,address: Harju maakond, Tallinn, Mustam\u00e4e linnaosa, Kadaka tee 131\/5, 12915.(hereinafter the Merchant) What personal data is processed Hansa Medical O\u00dc may process the following data: name and contact details (phone, email); billing and delivery address; bank account number\u2026<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5575","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>PRIVACY POLICY \u2013 Hoolikas nahahooldus ja professionaalsed lahendused | Hansa Esthetics<\/title>\n<meta name=\"description\" content=\"PRIVACY POLICY Hansa Esthetics pakub professionaalseid nahahooldustooteid, dermokosmeetikat ja 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